Shipping policy

Order Processing Time Because each item in our store is made to order just for you, please allow 2–7 business days for production before your order ships. During high-demand periods (holidays, new drops), production may take up to 10 business days.

Estimated Delivery Times Once your order ships, estimated transit times are:

United States: 3–7 business days

Canada: 5–10 business days

Europe: 5–15 business days

Australia / New Zealand: 10–20 business days

Rest of World: 10–30 business days

Total delivery time = production time + transit time. For most US orders, expect your item within 5–14 business days from the date of purchase.

Shipping Costs Shipping rates are calculated at checkout based on your location and the items ordered.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking info to update after you receive the email.

Damaged or Lost Items We want you to love what you ordered. If your item arrives damaged or defective, please email us at tscrazymono@gmail.com within 14 days of delivery with your order number and a clear photo of the issue. We'll make it right with a replacement or refund — no need to return the item.

If your package is lost in transit, contact us and we'll work with our fulfillment partner to resolve it.

International Orders International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in your order total and are outside our control.